Latest Covid-19 Information for clients of Natural Pain Solutions

22/10/21:  We are open again for all clients – welcome back!

Our clinic is currently open as normal.

Please note there are no restrictions based on vaccination status for people visiting health care facilities.

We are observing density quotients – please check the sign on the door and check before entering.  If we are at our limit, please wait outside in the foyer until someone leaves.

What It Means For You

You can book, visit for appointments and collect medicines as normal.  If you live beyond 25km, please note that medical and health appointments are exempt from the distance requirements.

General Covid-19 Information

Please note it is your responsibility to inform us if you have had any COVID-19 symptoms or exposure in the last 3 weeks.

As of June 24th, the Victorian government encourages all clients and visitors to book in via the QR Code at the desk or on the door.  We also have pen/paper sign-in available for clients who do not use a smart phone, or who use an alternative private operating system to Google or Apple (such as /e/ foundation) and cannot access the Victorian government app.

Please note we welcome all clients, including those with valid reasons for mask exemption as per the DHHS guidelines. Some of our staff members also have mask exemptions. If you do not feel comfortable with this, please let us know in advance so that we can show you directly to a private room upon arrival, or alternatively change your appointment to an online consultation.

Be assured that we are following strict hygiene protocols at the clinic and we have a COVID-Safe plan in place.

Please observe any number limit on patrons before you enter, which will be displayed on the front door if applicable.

If you have any questions or concerns, please call the clinic on 9876 8786 or send us a message.


Please read this important information.