Latest Covid-19 Information for clients of Natural Pain Solutions

14/6/21:  Current Situation Update

Our clinic is currently open as normal, with no restrictions.

What It Means For You

You can book, visit for appointments and collect medicines as normal.  If you live beyond 25km, please note that medical and health appointments are exempt from the distance requirements.

General Covid-19 Information

Please note it is your responsibility to inform us if you have had any COVID-19 symptoms or exposure in the last 3 weeks.

As of June 24th, the Victorian government encourages all clients and visitors to book in via the QR Code at the desk or on the door.  We also have pen/paper sign-in available for clients who do not use a smart phone, or who use an alternative private operating system to Google or Apple (such as /e/ foundation) and cannot access the Victorian government app.

Please note we welcome all clients, including those with valid reasons for mask exemption as per the DHHS guidelines. Some of our staff members also have mask exemptions. If you do not feel comfortable with this, please let us know in advance so that we can show you directly to a private room upon arrival, or alternatively change your appointment to an online consultation.

Be assured that we are following strict hygiene protocols at the clinic and we have a COVID-Safe plan in place.

Please observe any number limit on patrons before you enter, which will be displayed on the front door if applicable.

If you have any questions or concerns, please call the clinic on 9876 8786 or send us a message.


Following new recommendations from our professional association, and erring on the side of caution, please take note of our following advice regarding use of natural therapies for clients taking the COVID-19 vaccine. This advice applies for both the first and second shot as well as any future 'booster' shots:

1. We advise you to stop taking all prescribed natural medicines 48 hours before COVID-19 vaccination and stay off them until 72 hours afterwards. The exception to this would be any vitamins and minerals you are currently taking to correct nutrient deficiencies.

2. We advise against having acupuncture treatments for 72 hours after vaccination.

3. If you suffer from any side-effects to a COVID-19 vaccine, you should not recommence natural therapies after 72 hours. Instead, please consult with your GP until the situation is resolved. You should also reschedule any appointments with our clinic to be at least 3 days after you have fully recovered. Unfortunately we are unable to treat you while you are suffering an adverse reaction due to the many unknown variables of these new vaccines, the lack of information about contra-indications in respect of natural therapies, and the very rare but real risk of death.

Thank you for your understanding and cooperation!