Below is the link to your New Client Form. Please complete and submit your form to us at least 48 hours (or as soon as possible) before your appointment.
Important: we recommend saving your form periodically so you can return to it should there be any unforseen technical problems. There is an option to save your progress at the bottom of each page (this will email you a link to your saved form).
Please note the form takes approximately 20 minutes to complete for Naturopathic clients. Acupuncture and Biomesotherapy clients need only fill in the first part of the form (about 5-10 minutes) as long as your condition is straightforward (i.e., not chronic or recurring).
Prefer to fill in a paper form at the clinic?
You are welcome to fill in a paper form at the clinic, however please inform staff beforehand in case your appointment is the first of the day or immediately after a lunch break, as we need to ensure the clinic is attended for you. You need to arrive 30 minutes before your appointment if you are filling in a paper form, to allow us time to scan your forms into our system ready for the practitioner. Please note we aim for a paperless clinic, so we do appreciate it if you are able to submit your forms online.
Keeping Your Personal Information Secure
Natural Pain Solutions uses Gravity Forms. Forms are loaded through SSL by default, which means that the data cannot be intercepted between your form and the GravityForms servers
Your encrypted, password-protected form is downloaded directly to our clinic reception computer and is then added to your digital file, which is stored on a cloud-based server provided by Sync.com. Again, all data is encrypted end-to-end. We chose Sync.com because of its excellent security protocols.