We’ve just introduced online bookings and the response has been fantastic! Now you can book, reschedule and cancel your appointments online.
The way it works is simple.
First, book your appointment by using the ONLINE BOOKING link under the New Clients or Contact menu.
All appointments at Natural Pain Solutions can be booked online with the exception of Stage 1 Program appointments (this is the initial testing phase for 12 and 24 month programs) and extra testing appointments for Stage 2 Program clients (the monthly support phase for 12 and 24 month programs).
To book your appointment, simply select your chosen appointment from the drop-down list and follow the prompts (if you are on a program, please go to the list under your program name, not the general ‘Naturopathy’ list). Please note that if you tick ‘Remember Me’ at the bottom of the client details form you will only ever need to fill your details in once on the device you are using, making subsequent appointment bookings very quick and easy.
New clients can visit ‘What to Expect at Your First Appointment‘ to help them decide which appointment to choose – or of course they can still book in the old fashioned way and give us a call on 9876 8786, and we’ll happily answer any questions!
Once you book in, you’ll receive an email Booking Confirmation with further details. Your Booking Confirmation contains a link you can use to cancel your appointment (you will be immediately invited to remake your appointment after you cancel, if you would like to reschedule).
We’ve also included the cancellation link in your email Appointment Reminder, which is sent at 10am two days prior to your appointment – so if you suddenly find you’re unable to make your appointment, you can simply click on the link and reschedule straight away.
We believe the introduction of Online Bookings will make your experience at Natural Pain Solutions much smoother, especially for those occasions when we are so busy at the clinic that we are unable to answer the phone immediately. Hopefully we can put down our phone ping-pong bats for good!
We’d love any feedback you have about our Online Booking system. Do you love it? Hate it? Would rather be reading a book or gasping over your Chinese herbs? Help us to improve, and it will help not only you but all our clients!